Updated: 30.09.2024
Effective: Since September 2024 & version 1.0
Introduction
GuruKool ("we," "us," or "our") is committed to protecting the privacy of our users ("you" or "your"). These Terms & Privacy Policies describe how we collect, use, disclose, and safeguard your personal information when you visit our website https://gurukool.tech/ and use our services. By accessing or using our website and services, you agree to the collection and use of your information following these Terms & Privacy Policies.
Information We Collect
Personal Information
- Contact Information: Name, email address, and other contact details.
- Account Credentials: Username and password for account creation.
- Uploaded Content: PDF documents and any other files you upload.
- Payment Information: Billing address and payment method details (processed by third-party payment processors).
Automatically Collected Information
- Technical Data: IP address, browser type and version, time zone setting, operating system, and platform.
- Usage Data: Information about how you use our website, products, and services.
- Device Information: Unique device identifiers and other diagnostic data.
How We Collect Information
Direct Interactions
- Register for an account.
- Fill out forms or fields on our website.
- Upload documents or content.
- Correspond with us via email or other communication channels.
Third-Party Sources
- Payment Processors: Transaction details from payment services like Razorpay.
- Analytics Providers: Usage data from services like Google Analytics (if implemented).
- Authentication Services: Information from services like OAuth providers when you choose to authenticate through them.
Use of Your Information
- Service Delivery: To provide, maintain, and improve our services, including processing your uploads and providing interactive PDF functionalities.
- Account Management: To manage your account, including authentication, password management, and user preferences.
- Customer Support: To respond to your inquiries, troubleshoot issues, and provide technical assistance.
- Transaction Processing: To process payments, subscriptions, and related financial activities.
- Communication: To send administrative information, updates, security alerts, and promotional materials (subject to your communication preferences).
- Legal Compliance: To enforce our terms and conditions, comply with legal obligations, and protect our rights and interests.
- Analytics and Improvements: To analyze usage patterns and feedback to improve our website, services, and user experience.
Legal Bases for Processing
- Consent: When you have given us explicit consent to process your information for specific purposes.
- Performance of a Contract: When processing is necessary to fulfill our contractual obligations to you.
- Legal Obligation: When processing is necessary to comply with legal or regulatory obligations.
- Legitimate Interests: When processing is necessary for our legitimate interests, provided that your interests and fundamental rights do not override those interests.
Disclosure of Your Information
Service Providers
- UploadThing: For secure uploading and storage of PDF documents.
- OpenAI: To provide personalized AI interactions and enhance user experience.
- Razorpay: For processing payments and managing subscriptions.
- PineconeDB and NeonDB: For secure data storage, management, and retrieval.
Legal Obligations
- To comply with legal processes, court orders, or governmental regulations.
- To enforce our terms of service and other agreements.
- To protect the rights, property, or safety of GuruKool, our users, or others.
- To detect or prevent fraud or other illegal activity.
- To protect against legal liability.
Business Transfers
Your personal information may be transferred as part of a merger, acquisition, reorganization, or sale of assets. We will notify you of any such change in ownership or control of your personal information.
Third-Party Users
Certain features allow you to display or share information with other users or third parties. Be sure you trust any user or third party with whom you share information.
Data Storage and Security
Despite our efforts, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security but are committed to protecting your information to the best of our abilities.
- Encryption: We use SSL/TLS encryption for data transmission and encrypt sensitive data at rest.
- Access Controls: Access to personal information is restricted to authorized personnel who require it for specific purposes.
- Regular Audits: We perform regular security assessments and audits to identify and mitigate potential vulnerabilities.
- Secure Hosting: Our servers are hosted in secure environments with advanced firewall and intrusion detection systems.
International Data Transfers
Your personal information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from those of your country. We ensure that appropriate safeguards are in place to protect your information by this Privacy Policy.
Your Rights and Choices
Access and Correction
You may request access to your personal information and ask us to correct or update inaccurate or incomplete data.
Data Portability
You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format.
Erasure
You may request that we delete your personal information when it is no longer necessary for the purposes for which it was collected, subject to certain exceptions.
Restriction of Processing
You have the right to request that we restrict the processing of your personal information under certain circumstances.
Terms of Use
What you can do
You may access and use our Services subject to your compliance with these Terms.
What you cannot do
- Use our Services for any illegal, harmful, or abusive activity.
- Infringe, misappropriate, or violate anyone’s rights.
- Modify, copy, lease, sell, or distribute any of our Services.
- Attempt to reverse engineer, decompile, or discover the source code or underlying components of our Services.
- Represent that Output was human-generated when it was not.
- Interfere with or disrupt our Services.
Opt-Out Options
- Marketing Communications: You may opt out of receiving promotional emails by following the unsubscribe instructions included in each email.
- Account Deactivation: You can deactivate your account by contacting us.
Third-Party Websites and Services
Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of these third-party sites.
Payment Services
Billing
If you purchase any Services, you will provide complete and accurate billing information, including a valid payment method. For paid subscriptions, we will automatically charge your payment method on each agreed-upon periodic renewal until you cancel. You’re responsible for all applicable taxes, and we’ll charge tax when required. If your payment cannot be completed, we may downgrade your account or suspend your access to our Services until payment is received.
Cancellation
You can cancel your paid subscription at any time. Payments are non-refundable, except where required by law. These Terms do not override any mandatory local laws regarding your cancellation rights.
Changes
We may change our prices from time to time. If we increase our subscription prices, we will give you at least 30 days’ notice. Any price increase will take effect on your next renewal, so you can cancel if you do not agree to the price increase.
Discontinuation of Services
We may decide to discontinue our Services, but if we do, we will give you advance notice and a refund for any prepaid, unused Services.
Cookies and Similar Technologies
We do not currently use cookies or similar tracking technologies. If we decide to implement such technologies in the future, we will update this Privacy Policy accordingly and provide you with appropriate notice and choices.
Children's Privacy
Our services are intended for a general audience and are not directed to children under the age of 13. If you are under 13, please do not provide any personal information without verifiable parental consent. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete such information promptly.
Retention of Your Information
We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for legal, accounting, or reporting requirements. The criteria used to determine our retention periods include:
- The length of time we have an ongoing relationship with you.
- Whether there is a legal obligation to which we are subject.
- Whether retention is advisable in light of our legal position (e.g., regarding applicable statutes of limitations, litigation, or regulatory investigations).
Copyrights
Ownership of Content
All content, materials, software, designs, text, graphics, images, logos, videos, audio files, and other elements available on or through the GuruKool website and services (collectively, the "Content") are the intellectual property of GuruKool and are protected by copyright, trademark, and other intellectual property laws. This includes but is not limited to:
- Original content created by GuruKool for user interaction and educational purposes.
- The design, layout, look, and feel of the website and any associated tools or interfaces.
- PDF processing features, summaries, flow diagram generators, and quiz materials generated by GuruKool systems.
User-Generated Content
Users retain ownership of any content they upload or create using GuruKool services, including but not limited to:
- 1. Uploaded PDFs and video links.
- 2. Notes, summaries, and other materials generated through interactions with GuruKool tools. By uploading or generating content on the platform, you grant GuruKool a non-exclusive, royalty-free, worldwide, irrevocable license to use, reproduce, modify, and display such content to provide and improve the services.
Restrictions on Use
- Copy, distribute, publicly display, modify, or create derivative works of any GuruKool content without prior written consent from GuruKool.
- Use, reproduce, or exploit any part of the Content for commercial purposes, unless explicitly authorized by GuruKool.
- Attempt to reverse-engineer or extract any source code, algorithms, or proprietary systems used in the GuruKool platform.
Fair Use and Exceptions
Certain uses of the Content may be allowed under the doctrine of “fair use” for educational or research purposes, provided that:
- Proper attribution is given to GuruKool as the source of the Content.
- The use does not negatively impact the commercial viability of GuruKool or infringe on the intellectual property rights of others. GuruKool reserves the right to determine, at its sole discretion, whether a particular use qualifies as fair use..
- The use is properly attributed to GuruKool as the source.
Copyright Infringement Claims
If you believe that any content on the GuruKool website or services infringes upon your copyright, please notify us by sending a written notice to gurukool.contact@gmail.com. with the following information:
- A description of the copyrighted work that you claim has been infringed.
- A description of where the infringing material is located on the website.
- A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law.
- Your contact information (name, email address, and telephone number).
- An electronic or physical signature of the person authorized to act on behalf of the copyright owner. Upon receipt of a valid infringement notice, GuruKool will take appropriate actions, including removing the infringing content or disabling access to it.
Changes to This Privacy Policy
We reserve the right to amend this Privacy Policy at our discretion and at any time. When we make changes, we will:
- Post the updated policy on this page.
- Update the "Effective Date" at the top of the policy. 3. Notify you via email or through a prominent notice on our website, if the changes are significant. Your continued use of our services following the posting of changes constitutes your acceptance of such changes.
Contact Us
If you have any questions, comments, or concerns about this Privacy Policy or our data practices, please contact us at: gurukool.contact@gmail.com. We will endeavor to respond to your inquiry within a reasonable time frame. Thank you for using GuruKool!